Privacy Policy

Introduction

Welcome to https://car-recovery-dubai-near-me! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains how we, car-recovery-dubai-near-me (referred to as ‘we’, ‘us’, or ‘the Company’), collect, use, and protect the information you provide to us through our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with https://car-recovery-dubai-near-me, including but not limited to:

Our official website at https://car-recovery-dubai-near-me.terratrek.net
Any mobile applications or software we offer
Online services and products provided by us
All linked websites that fall under our domain, regardless of whether they are directly controlled by us

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users when:

You use our applications and services as an authorized user, granting us access to specific data for personalized experiences.
You visit our websites, which may collect certain information about your browsing behavior.
We communicate with you via emails, newsletters, phone calls, or text messages (SMS) for marketing, support, or transactional purposes.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. These include:

Account Information: Details associated with your registration, such as name, username, email address, and password.
Payment Information: Credit card numbers, billing addresses, and other financial details used for transactions.
Financial Information: Data related to your account balance, transaction history, and payment preferences.
Purchase Information: Records of products or services you’ve purchased, including quantities and order dates.
Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and other information from your mobile device for authentication and service delivery.
Location Data: Your geographical location when using our GPS-enabled services.
Feedback: Comments, reviews, or suggestions you provide to help us improve.
Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (with your permission).
Product Information: Details about products you’ve viewed, added to your cart, or purchased on our e-commerce platform.

We gather this information through direct user input, interactions with our systems, and automated technologies, ensuring compliance with data protection regulations. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy commitments.

Cookies

To enhance your experience and understand how users interact with our website, we use cookies. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary: These ensure basic functions of our website, such as secure login and navigation.
Preference: Cookies remember your preferences to personalize content.
Analytics: We use them for analytics to understand user behavior and improve our services.

Users can control non-essential cookies through our built-in Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes described in this policy or required by applicable laws. Once the purpose has been fulfilled, we securely delete or anonymize the data to prevent re-identification.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction of your information. This includes encryption for data in transit and at rest, as well as engagement with secure third-party processing partners.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: Have inaccuracies in your data corrected or updated.
Erasure (Right to be Forgotten): Request the deletion of your data under certain circumstances.
Restriction: Limit our processing of your data for specific purposes.
Portability: Receive a copy of your personal data in a structured, commonly used format.
Objection: Object to or refuse certain uses of your data.
Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or file appeals/complaints regarding data processing, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

For any questions related to privacy, data protection, or to exercise your rights, please contact us:

Email: [email protected]
Postal Mail: Data Protection Team, car-recovery-dubai-near-me, [Address]